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Why Online Counselling Can Be Just as Effective

  • clairelakey3
  • Apr 12
  • 3 min read

Updated: Apr 13

Connection, depth, and real change – even through a screen. It’s a question many people ask before starting online counselling: “Will virtual counselling really work for me?”  It’s a fair question. Many people picture therapy happening in a quiet room, face to face with a therapist. And for good reason, face-to-face therapy can be incredibly powerful. I value it deeply and plan to offer more of it in the future.

But therapy is ultimately about the quality of the relationship and the core of this work – safety, insight, and emotional connection – can absolutely be created online.  Online therapy isn't second best. In many cases, it's just as effective – and for some people, even better.

So, what really makes therapy work?

It’s not about the sofa, the clock, or always being in the same room.  Therapy works when there is a safe, attuned relationship; a space to explore what’s going on beneath the surface; clarity, insight, and gentle challenge; and a pace that suits your nervous system, not someone else’s agenda.

All of that can happen – fully and meaningfully – online. Many people find they feel more comfortable opening up from their own space, surrounded by familiar things, without the pressure of travelling or navigating an unfamiliar office. 

What effective online therapy offers:

  • Comfort – You’re in your own space, which often allows more openness, especially around sensitive topics.

  • Flexibility – No travel, no parking, no lost time. Just a click to connect.

  • Consistency – Life is unpredictable. Online counselling helps keep the momentum, even when things shift.

  • Accessibility – You can work with the right therapist, even if they’re not local.


You don’t always need to be in the same room to feel heard, seen, and supported. And when you’re struggling with things like stress, burnout, or emotional exhaustion, convenience can make a real difference to whether you get the support you need.

Can Transactional Analysis work online?

Yes – absolutely.  My approach is grounded in (TA), which helps people understand the patterns, internal dialogues, and emotional responses that shape their lives. And those patterns can show up just as clearly in conversation online as they do in person. TA is about recognising “ego states”, the parts of us that react from learned roles (like Parent, Adult, Child), virtual counselling can sometimes make those shifts even more noticeable.

Together, through online counselling, we can explore how you respond to stress, how you relate to yourself, and how you can begin shifting old internal rules – all in a safe, steady, online space.  It’s not about the format; it’s about the connection.


Whether therapy is online or in-person, what matters most is this:


  • You feel heard, not judged.

  • You feel supported, not pressured.

  • You can show up honestly, without having to perform.

That kind of therapeutic space can and does exist online. Many of my clients say they’re surprised by how natural and connected virtual counselling feels.


Online counselling meets you where you are - even at the kitchen table.
Online counselling meets you where you are - even at the kitchen table.

If you’re still unsure about online therapy…

That’s okay, it’s completely normal to want to feel it out first.  That’s why I offer a free 30-minute online consultation, a chance to meet me online, ask questions, and see how it feels. No pressure, no expectations. You don’t need perfect timing or the perfect setup to begin.  You just need a quiet space, a bit of curiosity, and a willingness to take the first step.


If you're curious about therapy, you can book a free 30-minute consultation here.

 
 
 

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